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Unlocking Efficiency in Legal Operations: How AI is Transforming In-House Workflows

In-house legal teams are under increasing pressure to deliver more with less. Discover the transformative impact of AI on legal operations, including workflow automation, efficiency metrics, and…

Jarryd Strydom

August 2, 2025
Unlocking Efficiency in Legal Operations
Unlocking Efficiency in Legal Operations

The Growing Demand for Efficiency in Legal Operations

Did you know that over 70% of in-house legal teams cite efficiency as their top priority? As GCs and legal ops leads navigate a landscape marked by rising costs and mounting workloads, the need to leverage technology has never been greater. The revolution is here, led by artificial intelligence. AI-powered platforms are enabling legal teams to automate routine tasks, allowing them to focus on higher-order strategic initiatives. In this post, we’ll explore how you can harness AI to create streamlined workflows and scale your in-house operations effectively.

Embrace Workflow Automation for Better Efficiency

The traditional model of legal operations often involves repetitive tasks that eat into valuable time. However, by adopting AI-driven solutions, such as Sandstone, legal teams can automate processes like document intake, contract management, and compliance checks. These systems not only reduce the risk of human error but also free up resources that can be redirected toward more critical projects.
For instance, imagine a scenario where your team is inundated with legal requests from various departments. With an AI automation tool, you could create standardized templates that respond to routine queries automatically. This approach not only expedites the response time but also ensures a consistent level of service across the board.
Actionable Takeaway: Start by identifying two to three repetitive tasks your team deals with frequently and experiment with an AI tool like Sandstone to automate these workflows.

Key Performance Indicators: Measure What Matters

To truly benefit from automation and technology, it’s critical to develop robust KPIs. These metrics can help you evaluate the effectiveness of the workflows you are automating and, more importantly, demonstrate the value of the legal ops function to C-suite executives.
Consider tracking metrics such as:
  • Time saved on manual processes: How much time does the automation save compared to manual labor?
  • Volume of requests processed sequentially: Can the team handle more inquiries without increasing headcount?
  • Error rates in document preparation: Are errors decreasing as automation increases?
These indicators can help provide clear insights into the value generated by your tech initiatives and support funding requests for additional tools or personnel.

Integrating AI into Your Existing Processes

One of the common fears about implementing new technologies is the disruption of established workflows. Fortunately, AI solutions like Sandstone are designed for natural integration into existing systems. This means that you don’t have to completely overhaul how your team works—they can adapt seamlessly.
For example, when managing compliance documentation, integrating an AI tool can allow seamless real-time updates. Your compliance officers can now receive alerts for regulatory changes without manually checking the system daily. This natural integration not only saves time but also keeps your compliance efforts current and consistent.
Actionable Takeaway: Assess how your legal operations currently function and identify where AI-driven tools can seamlessly plug in to improve existing processes without disruption.

The Strategic Value of Optimized Legal Operations

In the pursuit of operational excellence, the focus should shift from merely keeping up with workloads to strategically optimizing how your team functions. Automation is more than just a time-saver; it sets the groundwork for innovation and provides a platform for growth in legal operations.
When legal teams leverage technology effectively, they can make a tangible impact on the organization by enabling legal leaders to become strategic partners in driving business success rather than being seen as a cost center. With the right tools in place, senior management can visualize how legal contributes to overall operational efficiency and profitability.

Closing Thoughts: Build a Scalable Future for Your Legal Operations

The future of legal operations is bright, particularly for those teams willing to embrace technological advancements like AI. By automating key workflows, measuring performance through essential KPIs, and ensuring natural integrations, in-house legal teams can drive better efficiency and value.
As we look toward a more scalable, streamlined approach to legal work, remember that the strength of your operations lies in the layers of data, the precision of crafted solutions, and how naturally these tools blend into your existing processes. Invest in innovation today, and position your team to thrive tomorrow.
Find out how Sandstone can help you optimize your legal operations by visiting our website.

About Jarryd Strydom

Jarryd Strydom is a contributor to the Sandstone blog.