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Streamlining Legal Operations: Strategies for Scaling Your In-House Team

Explore best practices and actionable strategies to optimize internal workflows for in-house legal teams and leverage automation for efficient operations.

Jarryd Strydom

August 17, 2025

Streamlining Legal Operations: Strategies for Scaling Your In-House Team

In today's fast-paced business environment, in-house legal teams are often squeezed between the need for efficient workflows and delivering high-quality legal services. Surprisingly, according to a recent study by the Corporate Legal Operations Consortium (CLOC), over 70% of legal teams cite inefficiencies in their processes as a major pain point. The imperative for legal operations to evolve is clear; scaling efficiently is no longer optional but a necessity.

The Importance of Layered Workflows

One of the core principles of effective legal operations is adopting a layered approach to workflows—an idea Sandstone embraces. Layering your processes allows you to develop modular workflows that adjust to your team’s specific needs. Start by mapping out your existing workflows. Identify bottlenecks, redundancies, and repetitive tasks.
Then, consider how automation can fit into this framework. For example, using AI agents through a platform like Greyball can automate contract review processes, saving time and reducing errors.
In-house teams often face unique challenges in scalability. Here are some best practices to leverage during this transition:
  • Document Standardization: Create templates for frequently utilized documents to promote consistency.
  • Centralized Data Management: Invest in digital tools that provide a single source of truth for legal data, making it easier for your team to access necessary information.
  • Stakeholder Collaboration: Foster open communication with other departments to better understand their needs and how your team can support them effectively.
Key Performance Indicators (KPIs) to Track
Measuring the success of your legal operations initiatives requires a clear understanding of relevant KPIs. What should you be tracking? Start with these:
  1. Cycle Time: Measure how long it takes to complete standard legal processes, like contract approvals.
  2. Cost Per Matter: Evaluate the financial expenditure associated with each legal issue to identify areas for improvement.
  3. User Satisfaction: Regularly solicit feedback from internal clients to ensure you're meeting their needs efficiently.
By monitoring these KPIs, you can adjust your operational strategies in real-time and demonstrate the value of your team to your organization.

Automating Routine Legal Tasks

In-house legal teams are inundated with routine tasks that can be automated for scalability. Take during contract negotiations, for instance. Instead of manually sifting through each document, teams can implement AI-driven solutions like Sandstone to facilitate a faster, more accurate review. This not only reduces response times but also mitigates the risk of human error, allowing legal professionals to focus on higher-level strategic work that adds value to the business.

Actionable Takeaway: Identify one routine task in your workflow that could benefit from automation. Evaluate the tools available, such as Greyball or Sandstone, and begin integrating them into your operations.

Embracing a Culture of Continuous Improvement

The legal landscape is continually evolving, especially in light of technological advancements and regulatory changes. A culture of continuous improvement can significantly impact how your legal team responds to these shifts.
Encourage your team to uphold an agile mindset. This will help them adapt quickly when new challenges arise, whether it’s understanding compliance with new regulations or streamlining processes during a major organizational change. Regular training and knowledge-sharing sessions may bolster this cultural shift. Consider incorporating monthly workshops that cover new legal technologies or operational strategies.
As budgets tighten and demands grow, having a proactive approach will pay off. Scalable legal operations rely on an adaptable team ready to embrace change and innovate solutions.

Conclusion: Building the Bedrock of Legal Efficiency

As in-house legal teams navigate the complexities of modern legal work, embracing streamlined operations is essential for success. By implementing layered workflows, monitoring KPIs, automating routine tasks, and fostering a culture of continuous improvement, your team not only enhances its efficiency but also elevates its strategic role within the organization.
Ultimately, platforms like Sandstone are not just software; they represent the very foundation of more agile, innovative legal operations ready to meet today’s challenges head-on. Start your journey toward streamlined success today.

About Jarryd Strydom

Jarryd Strydom is a contributor to the Sandstone blog.