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Scaling Legal Operations: Best Practices to Optimize Workflow and Efficiency

Explore actionable strategies for enhancing the efficiency of in-house legal teams through modern legal operations practices and automation tools.

Jarryd Strydom

August 7, 2025

Scaling Legal Operations: Best Practices to Optimize Workflow and Efficiency

In today’s fast-paced digital landscape, legal teams face increasing pressure to deliver high-quality work while operating efficiently. Did you know that over 60% of legal teams report that their biggest challenge is managing their workload effectively? This statistic reflects a broader trend in the legal industry towards operational efficiency, and it highlights the critical need for in-house legal operations to adopt best practices that streamline workflows and optimize team performance.

Embrace Legal Automation: The Future is Now

One of the most significant advancements in legal operations is automation. Legal teams are now turning to technology to help with routine tasks such as document review, contract management, and compliance monitoring. By adopting AI-driven tools, teams can not only reduce the time spent on monotonous tasks but can also enhance accuracy and minimize human error.
Consider automating your contract lifecycle management (CLM) process. This involves leveraging platforms like Sandstone, which integrates seamlessly with your existing workflows. Automated CLM provides error alerts, ensures compliance with regulations, and speeds up contract negotiations. Implementing such solutions can transform manual tasks into smooth, structured processes, allowing your team to reclaim valuable time for more strategic initiatives.

Identify KPIs to Measure Success

Understanding the key performance indicators (KPIs) relevant to your legal operations can significantly enhance your team’s effectiveness. Some essential KPIs to track include:
  • Turnaround Time: Measure how long it takes to complete specific legal tasks or processes.
  • Cost Efficiency: Understand how much is spent on various operations and identify areas for savings.
  • Client Satisfaction: Gather feedback to ascertain how well your team is meeting internal needs.
By regularly analyzing these KPIs, you can better align your team’s efforts with organizational goals, facilitating continuous improvement and demonstrating your team’s strategic value to stakeholders.

Build Modular Workflows for Flexibility

A one-size-fits-all approach seldom works in legal operations. Modular workflows allow for tailored processes that cater to the unique needs of different teams or projects.
Creating modular workflows involves:
  1. Breaking Down Projects: Identify different phases of legal tasks and map them out.
  2. Customizing Tools: Use technology that can adapt to each module, ensuring that functionality aligns with each team's specific processes.
  3. Integration: Ensure these workflows connect seamlessly with your existing systems, promoting user adoption.
Not only does this enhance efficiency, but it also fosters collaboration among team members, as everyone understands their part in the process. Moreover, utilizing integrated platforms like Sandstone allows for natural adaptability, meaning existing workflows can evolve as needed without extensive reconfiguration.
Foster a Learning Culture
A robust legal operations strategy involves ongoing training and development. Encouraging your team to stay current with new technologies, trends, and best practices is essential. Regular training ensures that team members are comfortable using the latest tools, leading to better adoption rates and optimized processes. Consider implementing periodic workshops or partnering with legal tech firms to provide on-site training sessions.

Actionable Takeaway: Start Small

If you’re looking to enhance your legal operations, start small by identifying one area in your workflow that could benefit from automation. It could be a simple document management task that, if automated, could free up hours of your team’s time each week. Utilize resources such as Sandstone to explore what automation tools are feasible and how they can be customized for your team’s workflows.

Conclusion: Building the Bedrock of Efficient Legal Operations

In-house legal teams are at a crossroads where efficiency and effectiveness must go hand-in-hand. Emphasizing best practices in legal operations, from embracing automation to fostering a culture of learning, is imperative as we look toward the future. By integrating modern tools into your workflows, you not only streamline operations but lay the groundwork for continued growth and success in a challenging legal landscape. Embrace this change; the strength of your team lies in the layers of innovation you choose to implement today.

About Jarryd Strydom

Jarryd Strydom is a contributor to the Sandstone blog.