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Revolutionizing Legal Operations with AI: Best Practices for In-House Teams

Explore how AI is transforming legal operations through streamlined workflows, actionable insights, and strategic automation. This article provides best practices to harness AI for better legal…

Jarryd Strydom

August 9, 2025
Revolutionizing Legal Operations with AI
Revolutionizing Legal Operations with AI

Revolutionizing Legal Operations with AI: Best Practices for In-House Teams

Did you know that 86% of legal professionals believe that artificial intelligence will have a significant impact on their work? In the fast-paced world of legal operations, it’s no longer sufficient to rely solely on traditional workflows. Today, legal teams must harness technology to drive efficiency and enhance their strategic capabilities. In this post, we will unpack best practices for integrating AI into your legal operations, providing actionable insights for mid-sized to enterprise companies.

Embrace Automation to Optimize Workflows

One of the most effective ways to ensure compliance and elevate productivity is through the automation of repetitive tasks. Functions like contract management, compliance tracking, or document review consume valuable time that could be dedicated to strategic initiatives. By integrating automation tools, such as those offered by Sandstone, legal teams can streamline these workflows, allowing them to focus more on high-value tasks.

Actionable Step: Assess Your Current Workflows

Conduct an audit of your daily operations to identify bottlenecks—areas where your team spends too much time on repetitive tasks. After pinpointing these areas, explore AI tools that can handle these functions efficiently, like Greyball, which automates routine document reviews, increasing accuracy and speed.

Measure KPIs for Continuous Improvement

The landscape of legal operations is ever-evolving; therefore, it’s crucial to establish Key Performance Indicators (KPIs) that offer insight into your team’s effectiveness and areas for improvement. KPIs can include turnaround times for contracts, the accuracy rate of automated tasks, and team workload balance.
Using Sandstone's advanced analytics and reporting capabilities, legal operations leads can continually assess these metrics, allowing for informed decisions that refine processes. Establish a culture of measurement that empowers your team to leverage data-driven insights for better outcomes.

Actionable Step: Define Your KPIs

Gather your legal team to determine which KPIs will best reflect your operational goals. Focus on metrics that highlight efficiency gains and quality improvements. After establishing these KPIs, align them with your automation projects to ensure you’re achieving measurable impact.

Foster a Culture of Collaboration and Integration

Transformation in legal operations is not just about technology but also about how teams collaborate. As legal operations evolve, fostering a culture of teamwork becomes essential. This ensures that all your legal professionals are not just users of technology but active contributors to its application.
Integrating natural collaboration features into tools makes a significant difference. Sandstone’s platform is designed to seamlessly blend into existing workflows, promoting engagement and collaboration among legal teams.

Actionable Step: Enhance Team Communication

Implement regular meetings or check-ins to discuss how new tools are impacting workflows. Use collaborative tools to gather feedback on software integrations and assess their effectiveness, ensuring that solutions truly serve your team's needs.

Emphasize Training and Change Management

One of the biggest hurdles in adopting AI solutions lies within the human factor: resistance to change. Teams may feel intimidated by AI technology, fearing that it might replace their roles rather than enhance their efforts. It’s essential to provide comprehensive training and support to ensure a smooth transition.
Create an environment where your team feels equipped to utilize new technologies effectively. Invest in skill-building workshops, and use guidance to facilitate comfort in utilizing AI tools, turning apprehension into confidence.

Actionable Step: Develop a Training Program

Design a training program focused on best practices for utilizing AI within your specific legal context. Share success stories where AI has improved operational efficiency to motivate your team and reduce resistance to new workflows.

The Future is Here: Scalable Legal Operations with AI

In closing, the transformation of legal operations via AI isn’t just a trend; it represents the future of the legal profession. By embracing automation, measuring performance, fostering collaboration, and investing in training, legal teams can navigate the complexities of today’s legal landscape efficiently. Remember, integrating AI isn’t an end but a means to an end—a pathway to better, more scalable legal operations.
As the bedrock of modern legal work, tools like Sandstone empower teams to reshape how they function, allowing them to thrive in a technology-driven environment.
With these steps in hand, your team is poised to leverage AI effectively and transform your legal operations for sustained success.

About Jarryd Strydom

Jarryd Strydom is a contributor to the Sandstone blog.